Frequently Asked Questions
Courier Services
A: No, but we can provide a self-seal tamper proof flyer bag for smaller consignments.
A: No, but we can courier to the physical address. We have a separate mailing service through the SA post office if required, however, we do recommend the courier service.
A: No, we do not transport livestock.
A: Yes, we specialise in same day deliveries in Gauteng
A: Yes, we offer a comprehensive local, national and international courier service.
A: We require the following information in order to generate a quotation:
- The dimensions of the package (length, width and height in centimetres)
- The weight
- A brief description of the contents
- The address that we would need to collect from
- The address that we would need to deliver to
A: Yes we do, online via Payfast, however drivers do not carry card machines. We also accept payment via EFT, or cash on delivery with in Gauteng only.
A: Yes, we have an online tracking facility on our website. We also have a dedicated customer services department that you can contact via email, WhatsApp and on our webchat.
Specialised Services
A: No, there is no legal way to expedite a police clearance. They are currently taking 10 -15 working days to complete the process.
A: No, there is no legal way to expedite the legalisation process with DIRCO. They are currently taking +/- 7 working days to complete the process.
A: Yes, we can assist to collect your visa from an embassy and courier it directly to you.
A: Yes, we offer a service to submit documents to DIRCO and to collect and courier them back to you once the process has been completed.
A: Yes, we offer a notary and high court service to get your documents legalised.
A: Yes, we offer a self-seal tamper proof flyer bag for your documents and they are tracked and monitored by our team every step of the way.
A: No, we have a set appointment with DIRCO every week to submit and collect documents. We also complete all of the necessary paperwork and cover letters on your behalf.
